Privacy Policy

Last updated: October 9, 2025

GMG Roofing Division (“GMG,” “we,” “us,” or “our”) operates this website and any related online services, content, features, tools, products, and services (collectively, the “Services”). Our online store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase or other transaction through the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

“Personal information” means information that identifies or can reasonably be linked to you or another person. Personal information does not include information that has been de-identified or aggregated so it can no longer reasonably identify you. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information (including inferences drawn from such information):

Contact details: name, address, billing address, shipping address, phone number, and email address.

Financial information: credit/debit card and financial account numbers, payment card details, payment confirmations, transaction details, and other payment information.

Account information: username, password, security questions/answers, preferences, and settings.

Transaction information: items you view, add to cart or wishlist, purchase, return, exchange, or cancel, and your past transactions.

Communications: information you include in messages to us (e.g., customer support inquiries, reviews).

Device information: device, browser, and network details, IP address, and unique identifiers.

Usage information: how and when you interact with or navigate the Services, including page views, clicks, and other interaction data.

Personal Information Sources

We collect personal information from the following sources:

Directly from you when you create an account, visit or use the Services, communicate with us, or otherwise provide information.

Automatically through the Services (including via cookies and similar technologies) when you visit our websites, use our products or services, or interact with our content.

From service providers engaged to perform services on our behalf (e.g., hosting, payments, analytics, customer support, shipping/fulfillment).

From partners or other third parties, where permitted by law.

How We Use Your Personal Information

Depending on how you interact with us and the Services, we may use personal information for the following purposes:

Provide, tailor, and improve the Services. To operate the site and store; process payments; fulfill orders; remember preferences; send account-related notifications; handle purchases, returns, exchanges, and other transactions; manage your account; arrange shipping and returns; enable reviews; and personalize your experience (e.g., product recommendations).

Marketing and advertising. To send marketing, promotional, and advertising communications by email, text message, or postal mail; and to show you online ads on the Services or other websites (including based on your activity on the Services).

Security and fraud prevention. To authenticate accounts; provide a secure shopping experience; detect, investigate, and respond to suspected fraud, illegal activity, or security incidents; and protect public safety and our rights. You are responsible for safeguarding your login credentials.

Communications. To provide customer support, respond to inquiries, and maintain our relationship with you.

Legal reasons. To comply with law and legal process (e.g., requests from law enforcement or government agencies); participate in civil discovery or litigation; and enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate purposes, subject to this Privacy Policy:

Service providers (including Shopify) and vendors that perform services for us (e.g., IT/hosting, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).

Business and marketing partners to provide marketing services and serve advertisements (including personalized ads). Our partners will use your information consistent with their own privacy notices. Depending on where you live, you may have the right to opt out of certain sharing used for targeted advertising (see Your Rights and Choices below).

At your direction or with your consent (e.g., to ship products, via social media widgets, or login integrations).

Affiliates and our corporate group.

In connection with corporate transactions (e.g., merger, acquisition, financing, reorganization, bankruptcy).

For legal, compliance, and safety purposes as required or permitted by law.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve the Services for you. Information you submit through the Services will be transmitted to and shared with Shopify and certain third parties (which may be located outside your country) to provide and improve the Services. We may also use Shopify features that incorporate data from your interactions with our store and other merchants to help protect, grow, and improve our business. In these circumstances, Shopify is responsible for processing personal information for those features, including responding to requests to exercise rights related to that processing. For more information about how Shopify uses personal information and your rights, see the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third-Party Websites and Links

The Services may include links to third-party websites or platforms. We are not responsible for the privacy or security of such sites, or the accuracy or reliability of information found there. Information you provide in public or semi-public areas (including third-party social networks) may be viewed and used by others. Our inclusion of links does not imply endorsement unless expressly stated.

Children’s Data

The Services are not intended for use by children. We do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian and believe a child has provided personal information to us, please contact us using the details below to request deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we “sell” or “share” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention

No security measures are perfect or impenetrable, and information transmitted over the internet may not be secure in transit. Do not use unsecure channels to send sensitive information.

We retain personal information for as long as necessary to operate the Services, maintain your account, fulfill transactions, comply with legal obligations, resolve disputes, and enforce agreements—subject to applicable law.

Your Rights and Choices

Depending on your location, you may have some or all of the following rights (subject to limitations under applicable law):

Right to Access / Know the personal information we hold about you.

Right to Delete personal information we maintain about you.

Right to Correct inaccurate personal information.

Right to Portability of certain personal information.

Right to Opt Out of “Sale” or “Sharing” and Targeted Advertising (as defined by applicable law). If available in your jurisdiction, you can exercise these rights via the links or settings provided on our website. If you visit our site with a Global Privacy Control (GPC) signal enabled, we will treat that as an opt-out for the browser and device you use (and, where we can associate it, your account).

Managing communication preferences. You may opt out of promotional emails at any time by using the unsubscribe link in those emails. We may still send non-promotional messages (e.g., order or account notices).

You may exercise your rights where indicated on the Services or by contacting us using the details below. To learn more about Shopify’s processing and your rights related to data processed by Shopify, visit https://privacy.shopify.com/en

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We may need to verify your identity (and, if applicable, the authority of an agent) before processing a request, and we will respond within the timeframes required by law. We will not discriminate against you for exercising your rights.

Complaints

If you have concerns about our privacy practices, please contact us using the details below. Depending on your location, you may also have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process personal information outside the country where you live. Where required (e.g., transfers from the EEA/UK), we will use appropriate safeguards such as the European Commission’s Standard Contractual Clauses (or UK equivalents) unless the destination country has been deemed to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised policy on this page, update the “Last updated” date, and provide any other notice required by law.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, or to exercise your rights, contact us:

GMG Roofing Division

4396 Lawrenceville Hwy

Tucker, GA 30084, USA

Phone: +1 (470) 738-7225

Email: division@gmgroof.com

If you’d like, I can also: (1) add your legal suffix (e.g., “LLC”) if applicable, (2) remove Shopify references if this